Cool Things Entrepreneurs Do

Talk about stealing the show: Laurie Guest (who was on "Cool Things Entrepreneurs Do" episode 68) was invited back to have a fun chat about business, customer service and entrepreneurship. She told Thom Singer she had a surprise for him, and was he willing to "play along". 

As the show kicked off, Laurie took over the role of "Guest Host" (See that, Laurie Guest...Guest Host) and made Thom the interviewee for this episode. You have to tune in and see how she made him answer the questions he often asks others. 

This is a fun and interesting show, and certainly something a little different.

Who is Laurie Guest?

Laurie Guest, CSP, began her training as a customer service expert at the tender age of nine. As a Midwest farmer’s daughter, she learned to master the art of customer engagement to sell more sweet corn than the competition. Of course, they didn’t call it superior customer service back then, but we all know the concept today. If your team needs assistance developing their skills, look no further. Laurie Guest has just what you need to get your pens moving, your brains challenged, and your people energized. Her approach to improving customer service and motivating teams has helped thousands of people in a variety of industries learn action steps that they put to immediate use. Furthermore, she customizes her entertaining, interactive programs to fit the unique needs of your event or group.

If you require a smart, skilled business woman with a proven track record in customer service training and over 20 years of experience in speaking on staff development for your next meeting, you have found her. When you hire Laurie Guest as your keynote speaker, be assured the program will be a perfect blend of humor and content, with a dash of sarcasm and unscripted audience interaction to boot. Previous clients agree that her best qualities are her relatable personality and relevant approach to customer service, team building, and communication.

http://www.LaurieGuest.com

Direct download: CTED_283.mp3
Category:general -- posted at: 9:39am EDT

Matt Bauer is the CEO of Motivational Media, a video and production company that focuses on events, and the speakers and entertainers who make conferences successful. He was an IT person who when out of work was driving for Uber, and then almost overnight he launched a successful video production company with a full slate of clients.


Matt specializes in creating the highest quality video products that showcase his clients and effectively convey their message, generating more business for those clients. Additionally, Matt is active in documentary work, raising awareness and education for great causes such as Parkinson's disease and autism.

As a recovering IT professional, Matt uses his computer expertise to fine tune all aspects of audio and video production. During his time working with IT services firm My Computer Works, Matt was part of the start-up team, and spent a decade growing that business.

A musician and entertainer in his own right, Matt has been singing and acting since the age of 7. One of his highlights was singing the National Anthem for the Arizona Diamondbacks.


When the opportunity arrived, Matt spent three years headlining on cruise ships all over the world, singing with Tony- award winning performers, entertaining tens of thousands of guests, and traveling to over 100 countries. As a performer, Matt understands the need to craft and customize each program, and he does the same for his clients. Each client is afforded special attention, and he carefully constructs each sizzle reel, demo reel, promotional video, interview, and all other media for his clients with the same attention they give to their audiences.

Matt’s focus is on people who perform with passion, energy, and vitality, and this is evident in his work.

Matt Bauer can be found at MotivationalMedia.net, MattBauer.com, by phone at (480)205-3871, or by email at Matt@MotivationalMedia.net.

Direct download: CTED_282.mp3
Category:general -- posted at: 10:31am EDT

Publishing is an accomplishment for anyone, especially a young writer as they build their confidence as an author. With Illustory, My Comic Book, and My Awesome Book children can realize their potential as an author and artist, and celebrate this success with a canvas print of their story’s protagonist. With nearly 100,000 children’s books available through Lulu.com, Lulu Jr. is the ideal destination for young readers.

Lulu Jr.'s IlluStory, My Comic Book, IlluStory Junior and My Awesome Book enable children to realize their potential as authors and artists by publishing their own professionally published hardcover book or comic book. Over the decade since being launched, IlluStory has been repeatedly recognized by parents and industry organizations as a valuable tool for strengthening literacy skills, nurturing creativity and building self-esteem.

Jen Santoro who works for Lulu Jr is working hard to relaunch the brand. She loves her job, challenges her boss, and engages retailers in ways that is having a real impact on the bottom line.

In this interview she shares her story and gives advice on how people can find more fulfillment in their careers. 

Lulu Jr.'s IlluStory, My Comic Book, IlluStory Junior and My Awesome Book enable children to realize their potential as authors and artists by publishing their own professionally published hardcover book or comic book. Over the decade since being launched, IlluStory has been repeatedly recognized by parents and industry organizations as a valuable tool for strengthening literacy skills, nurturing creativity and building self-esteem.

Please visit: https://www.lulujr.com/ or your local specialty toy store to find out more.

Direct download: CTED_281.mp3
Category:general -- posted at: 4:56pm EDT

Thom Singer met Brian Fanzo on a video podcast where they were both guest.  Thom knew from the start that the backwards hat and the cool tattoos made Brian the cooler of the two guest.  Since that time they have become friends and Thom knew he had to share Brain's story with the CTED audience.
 
Brian Fanzo talks fast and tweets faster. A proud, pager-wearing millennial, he is a keynote speaker and founder/CEO of iSocialFanz LLC, a social strategy consulting agency. Brian also co-hosts SMACtalk Podcast & FOMOFanz Podcast.
 
Brian’s #ThinkLikeAFan philosophy has powered first-of-their-kind storytelling campaigns for many Fortune 50 enterprise companies leveraging Periscope, Snapchat, and Facebook Live under the username @iSocialFanz. He was awarded the Top 25 Social Business Leaders of 2014 by The Economist Intelligence Unit and was nominated for the first ever #ShortyAwards Periscoper Of The Year 2016.
 
In 2016, Brian keynoted in 11 countries at more than 40 events highlighting his passion for change, collaboration and community – dubbed the 3 C’s these elements are the foundation of his first book A Millennial Mindset due out in 2017.
 
Career Highlights
 
❖ 9 years working for the Department of Defense in Cyber Security & Collaboration where he managed 30+ employees and traveled to over 50 countries including multiple trips to Iraq & Afghanistan.
 
❖ Economist Named Brian Fanzo “Top 25 Social Business Leaders of the Future” in 2014
 
❖ Host of two Podcasts: ➢ SMACtalk - 80 episodes (Sponsored by IBM, SAP, Adobe & Pegasystems) ➢ FOMOfanz - 35 episodes (100k+ downloads in first 4 months)
 
❖ Been Interviewed on over 100 Podcasts since 2015 ❖ Spoke at over 50 events in 11 countries in 2016.
 
❖ Nominated for the 1st of it’s kind Periscoper of the Year Shorty Award
 
2016 Digital Footprint: ➔ Twitter: 110k+ Followers ➔ Live Streamed 1800+ times on Periscope + Facebook Live since 2015 ➔ 250k total social media followers ➔ Brand Account Takeovers for: Buffer, IBM, Applebees, SAP, HP, Dell EMC, LeEco, Social Media Examiner 

 

Direct download: CTED_280.mp3
Category:general -- posted at: 5:13pm EDT

This episode is a conversation with Chad McNair from Aspen Beverage Group. 
This is a "must hear episode",

With over 18 years in product manufacturing, Aspen has become a leader in high quality custom beverage solutions. A quest for the “perfect” coffee has grown Aspen Beverage Group into one of the leading producers of liquid coffee in the world.

Civil Engineer and CEO, Chad McNair has explored every aspect of coffee extraction, knowing that every step in a process contributes – or detracts – from the final product. He developed the proprietary TRIO™ process and built an industry leader. Aspen discovered that the key to stable, excellent flavor comes from the quality and purity of the ingredients and gentle handling in the process. By applying sophisticated technology to excellent base ingredients, Aspen produces a cleaner, superior beverage. The company has consistently earned Silliker certification for exceptional food quality systems, culminating in the Silliker Platinum Award in 2008.

It all began in Chad and Shelly McNair’s family kitchen. Chad sought a perfect coffee extract that could be mixed with milk and used in a “granita” (ice slush) machine or poured over ice. He shared the resulting mix with his favorite café and the customers called it “fabulous.”

This success caused Chad to consider a new business. As he presented the idea to his wife, Shelly, he promised – her and the Lord – which he would invest only $1,000 of the family’s money and committed to never borrowing any money for this business, and if the business was not doing well in six months, he would quit and find a “real job.” Today, Aspen products are used in restaurants, convenience retailers, institutional kitchens and other foodservice operations throughout the United States and around the world. Distributors enjoy a brisk demand for Aspen products as more and more people “Enjoy the Best.”

The company was named after the rustic elegance and natural beauty they found in the Rocky Mountains, a place where people escape the rigors of daily life and relax in the splendor of God’s creation. “When our customers pour an Aspen Beverage, the aroma fills them with the feeling we get in Aspen – the clear, clean, natural feeling of the mountains.”

Whether it’s a hot cup of Aspen Colombian Blend Dark Roast or a cold, refreshing Aspen Iced Tea, Chad McNair’s vision has produced a line of beverages that satisfy customers all over the world.

Direct download: CTED_279.mp3
Category:general -- posted at: 11:43am EDT

In a variety of industries people try to save money by skipping hiring the professional and try to "wing it". No consultant would ever recommend this as the most efficient way to have the highest level of success, but for entrepreneurs this is a way of life because of limited funds.

In the meeting world, however, it is common to spend $50,000 on a speaker and $40,000 on a chocolate fountain for dessert, but they skip out on much less and get anyone other than a professional Master of Ceremonies.

Thom Singer is a professional speaker and master of ceremonies, and in this episode he talks about reasons why the best meetings utilize EmCees. 

But this episode is not just for #eventprofs and meeting professionals, it relates to all industries. You are a professional something. Do you know why prospective clients in your vertical should hire you vs. finding an amateur solution?

Make a list of why your customers should hire a professional.

Direct download: CTED_278.mp3
Category:general -- posted at: 1:14pm EDT

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