As Founder and CEO of the marketing firm Triple R Marketing, Matt Ruedlinger has been described as “highly creative with an unparalleled understanding of service”. With over 20 years’ experience in Marketing and Sales, Matt has helped small-local businesses and brand-name Fortune 500 companies alike become leaders in their industry. He has worked alongside world-renowned author and sales expert Jeffrey Gitomer, and has helped businesses promote their products at high-profile events such as the Sport Emmy Awards.
Matt’s vision of Triple R Marketing is key to his core belief and operating principles, driving him to create distinguished customer experiences, “Customer experiences are not planned based on data, they happen when you empower the right people who love what they do, and I love what I do.”
Customer experience is integral to his work. He believes satisfied customer are not a level of success, as being satisfied is the bare minimum we will accept in today’s social world. With this customer-centric business philosophy, business acumen and commitment to rapid, reliable results he and his staff have retained over 96% of his customers since day one of Triple R Marketing in 2005.
Direct download: CTED_199.mp3
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